This Privacy Policy explains how zd999 collects, uses, stores, and protects your personal data when you use the zd999.org platform. We take your privacy seriously — please read this document in full.
Privacy at a Glance — Key commitments zd999 makes to every user:
SSL Encrypted Data
No Data Selling
Your Access Rights
Right to Deletion
Cookie Transparency
Responsible Storage
Notice: This Privacy Policy ("Policy") applies to all users of the zd999.org platform ("zd999", "we", "us", "the Platform"). By registering an account or using zd999's services, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
1.1 zd999.org ("zd999") is an online gaming and sports betting platform offering PSL cricket betting, live casino games, slots, and specialty gaming titles primarily to adult users in Pakistan.
1.2 zd999 acts as the data controller in respect of the personal information you provide when registering and using the platform. This means zd999 determines the purposes and means by which your personal data is processed.
1.3 If you have any questions about how zd999 handles your personal data, you can contact our support team via Live Chat on the platform, available 24/7, or by written correspondence to [email protected].
2.1 zd999 collects the following categories of personal data from users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number | Account registration, age verification, KYC |
| Contact Data | Pakistani mobile number, email address | Account communications, OTP, support |
| Financial Data | JazzCash/Easypaisa account references, bank account details (masked) | Processing PKR deposits and withdrawals |
| Transaction Data | Deposit/withdrawal history, bet history, game history | Account management, regulatory compliance, responsible gaming |
| Technical Data | IP address, device type, browser type, session data | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live Chat transcripts, support emails | Service delivery, quality assurance, dispute resolution |
2.2 zd999 does not collect special category data (such as health, biometric, or political data) unless specifically required for responsible gaming intervention purposes and with your explicit consent.
3.1 Directly from you: When you register a zd999 account, complete KYC verification, make a deposit or withdrawal, place a bet, contact support, or participate in any promotional offer.
3.2 Automatically: Through cookies, web beacons, and server logs when you visit zd999.org or use any feature of the platform. This includes your IP address, device identifiers, and browsing behaviour on the platform.
3.3 From third parties: Identity verification and KYC service providers may confirm or supplement information you have provided. Payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah) share transaction status data with zd999 to process your financial requests.
4.1 zd999 uses your personal data for the following purposes:
4.2 zd999 will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent.
5.1 zd999 processes your personal data on the following legal bases:
6.1 zd999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
6.2 zd999 shares your personal data only in the following circumstances:
6.3 All third parties with whom zd999 shares personal data are contractually required to process it lawfully, securely, and in accordance with instructions from zd999.
7.1 zd999 retains your personal data for as long as your account is active and for a minimum of five years following account closure, to comply with anti-money laundering record-keeping requirements and to enable the resolution of any post-closure disputes.
7.2 Transaction data and betting records are retained for a minimum period consistent with gaming regulatory obligations applicable to zd999's operating licence.
7.3 Where you have opted in to marketing communications, your data will be retained for this purpose until you withdraw consent. You may opt out of marketing at any time by contacting support via Live Chat.
7.4 Technical and usage data collected via cookies may be retained for shorter periods — typically between 30 days and 24 months — depending on the specific cookie type. See Section 8 for full details.
8.1 zd999.org uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, and improve your user experience. The categories of cookies used by zd999 are as follows:
8.2 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your zd999 account.
9.1 zd999 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, zd999 will notify affected users via their registered mobile number without undue delay, and in accordance with applicable regulatory notification requirements.
9.3 While zd999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your zd999 login credentials.
10.1 As a zd999 user, you have the following rights in respect of your personal data:
10.2 To exercise any of the above rights, contact the zd999 support team via Live Chat or by writing to [email protected]. zd999 will respond to verified requests within 30 days. Identity verification may be required before actioning certain requests.
10.3 Where zd999 is required by law to retain certain data (for example, financial transaction records for anti-money laundering compliance), erasure requests relating to that data may be declined. zd999 will always explain the basis for any refusal.
11.1 The zd999 platform is strictly intended for users aged 18 and above. zd999 does not knowingly collect personal data from persons under the age of 18.
11.2 If zd999 becomes aware that personal data has been collected from a user under 18, the account will be suspended immediately, all data will be deleted (subject to any legal retention requirements), and any funds deposited will be returned via the original payment method pending verification.
11.3 If you are a parent or guardian and believe that a minor has created a zd999 account, please contact our support team via Live Chat immediately.
12.1 zd999 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via their Pakistani mobile number at least 7 days before the changes take effect.
12.2 The "Last updated" date at the top of this Policy reflects the most recent revision. Continued use of the zd999 platform following notification of changes constitutes your acceptance of the revised Policy.
12.3 We encourage you to review this Policy periodically. The current version of this Privacy Policy will always be available at zd999.org/privacy-policy.
13.1 For any question, concern, or request related to this Privacy Policy or zd999's handling of your personal data, please contact us through any of the following channels:
13.2 zd999 aims to acknowledge all privacy-related correspondence within 24 hours and to provide a substantive response within 5 business days.
SSL-secured, PKR-native, and built for Pakistan. Join zd999 for PSL cricket betting, live casino, and 500+ slots. 18+ only.
Go to zd999